Features

Everything Relay Solo does for you.

A business number, an AI that replies to your leads in your name, and one inbox for every customer. Built for a single car salesperson in the US.

Your number

FeatureWhat it does
Local business numberPick an area code. Texts and calls go out from it, and customers who text or call it reach you in Relay.
Stays with youThe number belongs to your Relay account, not the dealership. Change stores and keep it, along with the customers you brought in.
Personal cell stays privateCustomers only ever see your Relay number.
Calls in the appCall from your Relay number. Incoming calls ring on your lock screen. Voicemail up to 2 minutes.
Missed-call text-backMiss a call and Relay texts the caller back from your number. You can edit the message or turn it off.

The AI

FeatureWhat it does
Instant first textA new lead from a text or a lead email gets your first text right away.
Replies in your nameThe AI answers questions, keeps the conversation going and books the appointment on your calendar.
Knows when to hand offFinancing, price negotiation, trade-ins, a request for a person, or its message limit: it stops and hands the lead to you.
Daytime onlyAI replies and automated texts only go out between 8 a.m. to 9 p.m. in your customer’s time zone.
One-tap pausePause the AI for one customer, or switch it off. Text a customer yourself and the AI steps aside on that conversation.
AI Assistant (Pro)Drafts messages and answers questions about your leads and schedule. It never sends on its own.

Getting leads in

FeatureWhat it does
Lead email forwardingA personal Relay address for lead emails, normal or ADF/XML. Forward store leads only if your store allows it.
Paste or screenshotPaste lead text or upload a screenshot and Relay fills in the details.
Import your bookExcel or CSV on a computer, up to 1,000 rows per file, or contacts from your phone. Nobody is texted on import.

Staying on top of it

FeatureWhat it does
One inboxTexts and calls in one thread per customer, on iPhone, Android and the web.
CalendarAppointments the AI books land on your Relay calendar.
Snooze and scheduled textsSnooze a conversation or schedule a text for later.
Opt-outs handledSTOP replies opt a customer out automatically, and Relay will not text them again.

Not in the US at launch

Blast, which sends one message to many past customers at once, is off in the US at launch while we confirm what US carriers allow on individual registrations. The AI that answers phone calls is not offered in the US yet. Facebook Marketplace posting is not something Relay does.

Join the US waitlistUS launch waitlist · one email when it opens